Privacy Policy for Kristalberg.com

Effective Date: June 1, 2026

At Kristalberg, accessible from kristalberg.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Kristalberg and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@kristalberg.com.

1. Information We Collect

We collect information in a few different ways, depending on how you interact with our website.

Information You Provide Voluntarily

Account & Profile Information: If you register for an account, we may ask for your name, email address, phone number, or company name.
Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Transactions: If you purchase goods or services, we collect billing details and payment histories. Note: We do not store financial card details directly; these are handled by our secure third-party payment processors.

Information Collected Automatically

Log Files: Kristalberg follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons: Like any other website, Kristalberg uses “cookies”. These cookies are used to store information, including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalise, and expand our website.
Understand and analyse how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails (such as newsletters or system alerts).
Find and prevent fraud.

3. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers to help us operate our site (e.g., website hosting, email analytics, or payment processing). These third parties are obligated to protect your data and only use it for the tasks we assign them.

We may also disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Privacy Rights (GDPR, CCPA, and Others)

Depending on where you live, you may have specific rights regarding your personal information:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict or object to processing: You have the right to object to or restrict our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

5. Security of Your Data

The security of your personal information is important to us. We use commercially acceptable technical and organisational measures (like HTTPS encryption) to protect your data. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Kristalberg does not knowingly collect any personal identifiable information from children under the age of 13 (or under 16 in certain jurisdictions). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best efforts to promptly remove such information from our records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

By Email: info@kristalberg.com
By Visiting this Page on our Website: [contact page]